| Unable to buy gems | |
|
|
Author | Message |
---|
Dobraine
Posts : 256 Join date : 2013-04-30 Location : Canada
| Subject: Unable to buy gems Fri Nov 29, 2013 7:55 am | |
| Hey, so when I click the "+" sign next to my gem count in the store, nothing happens aside from the button moving and the 'click' sound. | |
|
| |
lightshield
Posts : 346 Join date : 2012-11-19
| Subject: Re: Unable to buy gems Fri Nov 29, 2013 8:09 am | |
| Hello Dobraine,
that's rather unusual. Have you noticed a reason for this behaviour? It shouldn't happen at all but my guess is that with a refresh that would be solved. | |
|
| |
Dobraine
Posts : 256 Join date : 2013-04-30 Location : Canada
| Subject: Re: Unable to buy gems Fri Nov 29, 2013 8:32 am | |
| I did leave my computer open all night and came back to a 'Shockwave PLayer has crashed' message...
However before attempting to buy gems, I closed the borwser and started fresh. I just refreshed, and am getting the same thing.
I was, however able to buy a gold chest to verify that the rest of the store is working for me.
I'll try restarting my computer now, and i'll get back to you as to if anything changes. | |
|
| |
Dobraine
Posts : 256 Join date : 2013-04-30 Location : Canada
| Subject: Re: Unable to buy gems Fri Nov 29, 2013 8:42 am | |
| Nope, same deal.
I can swap out gear, run battles, post/receive on the market and buy chests, but no gem purchasing
Edit: Thanks for the particularly speedy assistance BTW, as always, i'm impressed with you gentlemen on the forums | |
|
| |
lightshield
Posts : 346 Join date : 2012-11-19
| Subject: Re: Unable to buy gems Fri Nov 29, 2013 8:51 am | |
| Can you try to clear your cache? | |
|
| |
Dobraine
Posts : 256 Join date : 2013-04-30 Location : Canada
| Subject: Re: Unable to buy gems Fri Nov 29, 2013 8:59 am | |
| Just did, still no luck | |
|
| |
lightshield
Posts : 346 Join date : 2012-11-19
| Subject: Re: Unable to buy gems Fri Nov 29, 2013 9:03 am | |
| Oh just figured what you did there. We are preparing a fix. However you can click on the "+" on the top right of your city and it will work normally.
Thanks for the report Dobraine. | |
|
| |
Dobraine
Posts : 256 Join date : 2013-04-30 Location : Canada
| Subject: Re: Unable to buy gems Fri Nov 29, 2013 9:07 am | |
| Yeah, I just remembered there was another button and it works just fine xD
Thanks for the help! | |
|
| |
Dobraine
Posts : 256 Join date : 2013-04-30 Location : Canada
| Subject: Re: Unable to buy gems Fri Nov 29, 2013 9:24 am | |
| Purchase made, and gems blown...woe to the database | |
|
| |
Xargos
Posts : 295 Join date : 2013-05-13
| Subject: Re: Unable to buy gems Fri Nov 29, 2013 9:30 am | |
| Do you get the gems after a page refresh Dobraine? | |
|
| |
Dobraine
Posts : 256 Join date : 2013-04-30 Location : Canada
| Subject: Re: Unable to buy gems Fri Nov 29, 2013 9:32 am | |
| I just refreshed to check...the '+' button in the store itself still yields no results.
The '+' button on the top-right of the city screen, however works just fine and was how I was able to get the gems. | |
|
| |
RuneSlayer
Posts : 3124 Join date : 2012-11-13
| Subject: Re: Unable to buy gems Fri Nov 29, 2013 10:20 am | |
| Is it ok now Dobraine?
I believe lightshield uploaded a fix a while ago. | |
|
| |
Dobraine
Posts : 256 Join date : 2013-04-30 Location : Canada
| Subject: Re: Unable to buy gems Fri Nov 29, 2013 10:39 am | |
| Indeed, it is working properly now Rune.
Thanks fellas! | |
|
| |
Sponsored content
| Subject: Re: Unable to buy gems | |
| |
|
| |
| Unable to buy gems | |
|