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 Questions about Gems from Special Offer

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jeffy




Posts : 3
Join date : 2013-09-05

Questions about Gems from Special Offer Empty
PostSubject: Questions about Gems from Special Offer   Questions about Gems from Special Offer I_icon_minitimeThu Sep 05, 2013 10:51 am

I have used one of the offers available when you click the "get gems" button. It was an offer that involved shopping online at a retailer.

Whom would I speak with or notify if I don't receive these gems in my account, the offer said 3-5 days to confirm and it has been 10 now, so even 3-5 business days have passed. I'm happy to wait a few more days, but I can't see any support or help information for offers that fail to deliver the gem rewards, so I thought it would be useful for other to know as well, even if I get the gems minutes after posting this which is pretty likely I imagine... Smile 

-Jeffy
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RuneSlayer

RuneSlayer


Posts : 3124
Join date : 2012-11-13

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PostSubject: Re: Questions about Gems from Special Offer   Questions about Gems from Special Offer I_icon_minitimeThu Sep 05, 2013 11:58 am

Please PM me your in-game name, so we can look into it. Smile
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BlueLeader3

BlueLeader3


Posts : 14
Join date : 2013-10-04

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PostSubject: Re: Questions about Gems from Special Offer   Questions about Gems from Special Offer I_icon_minitimeMon Oct 07, 2013 1:03 pm

I did a bunch of surveys months ago and dint recieve anything. I'm pretty sure that i would have more than enough for dragonslayer and that's all i really wanted so, what do i do?
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jeffy




Posts : 3
Join date : 2013-09-05

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PostSubject: Support Link   Questions about Gems from Special Offer I_icon_minitimeMon Oct 07, 2013 1:07 pm

There is a "Support" link on the Offers page(after you click get gems now). Top right, on the same bar as the filter options(most popular/local deals/etc...).

Good luck!
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PostSubject: Re: Questions about Gems from Special Offer   Questions about Gems from Special Offer I_icon_minitime

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