| | can not use my gems anymore |  |
|
|
| Author | Message |
|---|
soulthief
Posts : 242
Join date : 2013-09-16
 |  Subject: can not use my gems anymore  Sun Feb 16, 2014 8:49 am | |
| I need some assistance, I can not use any of my gems now. When I try to use them the only button that shows is a no button?
Help...
ST | |
|
 | |
Scaren
Posts : 1043
Join date : 2013-07-09
Age : 42
| | Subject: Re: can not use my gems anymore Sun Feb 16, 2014 9:33 am | |
| - soulthief wrote:
- I need some assistance, I can not use any of my gems now. When I try to use them the only button that shows is a no button?
Help...
ST You must have exceeded gem usage. | |
|
| | |
soulthief
Posts : 242
Join date : 2013-09-16
| | Subject: eh? Sun Feb 16, 2014 9:52 am | |
| Where is that listed at pray tell? | |
|
| | |
soulthief
Posts : 242
Join date : 2013-09-16
| | Subject: it is odd to me Sun Feb 16, 2014 9:59 am | |
| It is odd to me that I can still purchase gems, but can not use them for anything any longer.  | |
|
| | |
lightshield
Posts : 346
Join date : 2012-11-19
| | Subject: Re: can not use my gems anymore Mon Feb 17, 2014 12:18 am | |
| soulthief, I can't understand where you have the problem. Can you upload a screenshot of the issue? | |
|
| | |
soulthief
Posts : 242
Join date : 2013-09-16
| | Subject: I do not know how to screen shot the issue. Tue Feb 18, 2014 11:19 am | |
| I log in no prob, everything else works fine. When I go to use my gems to do anything buy res/repair/ ect there is only one button there which says no. The screen is clear, it ask if i am sure that I want to purchase this premium with a question mark. But the only one button under the sentence "are you sure you want to purchase this premium?" there is a red button with the word no in white letters. I no longer have a yes button.  | |
|
| | |
lightshield
Posts : 346
Join date : 2012-11-19
| | Subject: Re: can not use my gems anymore Wed Feb 19, 2014 12:57 am | |
| soulthief, try to clear your cache, and use another browser just for testing. Do you still have only the no button? Also could you please upload a screenshot? | |
|
| | |
soulthief
Posts : 242
Join date : 2013-09-16
| | Subject: here Wed Feb 19, 2014 5:18 am | |
| http://prntscr.com/2tw5jb | |
|
| | |
lightshield
Posts : 346
Join date : 2012-11-19
| | Subject: Re: can not use my gems anymore Wed Feb 19, 2014 5:22 am | |
| That's odd. The background image must be corrupted in the cache, so the buttons can't be placed as they should, resulting in the exact same position with the No on top of Yes.
It has been fixed for the next patch which we'll try to make ASAP. Thank you for the report soulthief.
Edit: Must be fixed now soulthief. You may try again. | |
|
| | |
Sponsored content
| | Subject: Re: can not use my gems anymore | |
| |
|
| | |
| | can not use my gems anymore | |
|
