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 Armor Games problem

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wessanator




Posts : 12
Join date : 2014-12-19

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PostSubject: Armor Games problem   Armor Games problem I_icon_minitimeSat Dec 20, 2014 6:58 am

There is a problem logging in through Armor Games it will not connect to Hades!
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RuneSlayer

RuneSlayer


Posts : 3124
Join date : 2012-11-13

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PostSubject: Re: Armor Games problem   Armor Games problem I_icon_minitimeSat Dec 20, 2014 7:11 am

wessanator wrote:
There is a problem logging in through Armor Games it will not connect to Hades!

Just checked it out and I can load normally through ArmorGames.

Have you tried to refresh?
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wessanator




Posts : 12
Join date : 2014-12-19

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PostSubject: Still no joy   Armor Games problem I_icon_minitimeSat Dec 20, 2014 8:58 am

Rebooted, restarted, ran regcure and refreshed.
Tried to connect with IE, Chrome, and Firefox no good still hangs at connecting to Hades
Battle screen went black and hung up last night and have been unable to load sense then.
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RuneSlayer

RuneSlayer


Posts : 3124
Join date : 2012-11-13

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PostSubject: Re: Armor Games problem   Armor Games problem I_icon_minitimeSat Dec 20, 2014 9:08 am

wessanator wrote:
Rebooted, restarted, ran regcure and refreshed.
Tried to connect with IE, Chrome, and Firefox no good still hangs at connecting to Hades
Battle screen went black and hung up last night and have been unable to load sense then.

Hmmm..have you tried to clear cache of your browser?

It seems that several people are experiencing your issue, but a lot others have no problem connecting at all.
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wessanator




Posts : 12
Join date : 2014-12-19

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PostSubject: Cache   Armor Games problem I_icon_minitimeSat Dec 20, 2014 9:10 am

Manually wiped and Reg. cure wiped as well. Went into Adobe Flash and deleted Cache as well.
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Boboknack

Boboknack


Posts : 375
Join date : 2014-02-09
Location : Denmark

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PostSubject: Re: Armor Games problem   Armor Games problem I_icon_minitimeSat Dec 20, 2014 10:03 am

have had similar issues, sometimes have to refresh 3-6 times, but I log on in the end so all good I guess. lol!
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wessanator




Posts : 12
Join date : 2014-12-19

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PostSubject: Refresh   Armor Games problem I_icon_minitimeSat Dec 20, 2014 1:46 pm

OK I tried the refresh trick 10 times in a row Evil or Very Mad no go still hangs at Connecting to Hades.
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Boboknack

Boboknack


Posts : 375
Join date : 2014-02-09
Location : Denmark

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PostSubject: Re: Armor Games problem   Armor Games problem I_icon_minitimeSat Dec 20, 2014 2:16 pm

wessanator wrote:
OK I tried the refresh trick 10 times in a row Evil or Very Mad no go still hangs at Connecting to Hades.

Sorry to hear that, I cant help. Have you tried using kongregate.com instead. If it loads there, then I guess its not your pc/laptop at fault?
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wessanator




Posts : 12
Join date : 2014-12-19

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PostSubject: Kong   Armor Games problem I_icon_minitimeSat Dec 20, 2014 2:53 pm

I cant get to my account through Kong it says user name taken.
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RuneSlayer

RuneSlayer


Posts : 3124
Join date : 2012-11-13

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PostSubject: Re: Armor Games problem   Armor Games problem I_icon_minitimeSat Dec 20, 2014 3:23 pm

wessanator wrote:
I cant get to my account through Kong it says user name taken.

We are looking into it wessanator, but we cannot figure out why it is causing this problem to several people only.

We will have a better understanding on Monday.

I am sorry for the trouble wessanator!
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Boboknack

Boboknack


Posts : 375
Join date : 2014-02-09
Location : Denmark

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PostSubject: Re: Armor Games problem   Armor Games problem I_icon_minitimeSat Dec 20, 2014 3:40 pm

wessanator wrote:
I cant get to my account through Kong it says user name taken.

Well you need to make a new account and try to log on to BC from there. If it works on kongregate.com its armorgames.com that has a problem.
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wessanator




Posts : 12
Join date : 2014-12-19

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PostSubject: Kong    Armor Games problem I_icon_minitimeSat Dec 20, 2014 5:00 pm

Well I tried it and got on through Kong as a different user. But I don't want to play that site and want my armies that I have invested in.

So the fault is isolated to Armor Games. Is there a way that I could access my account through Kong? I reset the one I opened as a test.
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Boboknack

Boboknack


Posts : 375
Join date : 2014-02-09
Location : Denmark

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PostSubject: Re: Armor Games problem   Armor Games problem I_icon_minitimeSat Dec 20, 2014 6:02 pm

wessanator wrote:
Well I tried it and got on through Kong as a different user. But I don't want to play that site and want my armies that I have invested in.

So the fault is isolated to Armor Games. Is there a way that I could access my account through Kong? I reset the one I opened as a test.

Don't think you can, but its clearly related to armorgames.com then. Hope they can fix it!
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RuneSlayer

RuneSlayer


Posts : 3124
Join date : 2012-11-13

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PostSubject: Re: Armor Games problem   Armor Games problem I_icon_minitimeSun Dec 21, 2014 1:34 am

Boboknack wrote:
wessanator wrote:
Well I tried it and got on through Kong as a different user. But I don't want to play that site and want my armies that I have invested in.

So the fault is isolated to Armor Games. Is there a way that I could access my account through Kong? I reset the one I opened as a test.

Don't think you can, but its clearly related to armorgames.com then. Hope they can fix it!

I've contacted ArmorGames about it and we're expecting a reply.
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wessanator




Posts : 12
Join date : 2014-12-19

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PostSubject: Problem   Armor Games problem I_icon_minitimeSun Dec 21, 2014 7:02 am

The more I think about the lock up it happened as I was coming out of a battle screen to the war map that is where I went to black screen and froze up.
I tried to refresh at that point but got nowhere.

The reason that I am irritated is the amount of time and money that I pored into that army and if you can't get it unlocked I'm just out!
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Boboknack

Boboknack


Posts : 375
Join date : 2014-02-09
Location : Denmark

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PostSubject: Re: Armor Games problem   Armor Games problem I_icon_minitimeSun Dec 21, 2014 7:31 am

wessanator wrote:
The more I think about the lock up it happened as I was coming out of a battle screen to the war map that is where I went to black screen and froze up.
I tried to refresh at that point but got nowhere.

The reason that I am irritated is the amount of time and money that I pored into that army and if you can't get it unlocked I'm just out!

as I said earlier i've had problems with the loading screen as well for some weeks, but i'm able to get in.

If it doesn't work out, maybe you can start anew on kongregate.com(a better site to play BC from anyways!). Runeslayer and the crew maybe could give you the gems needed to upgrade buildings and units et cetera, just a thought!
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RuneSlayer

RuneSlayer


Posts : 3124
Join date : 2012-11-13

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PostSubject: Re: Armor Games problem   Armor Games problem I_icon_minitimeSun Dec 21, 2014 7:38 am

wessanator wrote:
The more I think about the lock up it happened as I was coming out of a battle screen to the war map that is where I went to black screen and froze up.
I tried to refresh at that point but got nowhere.

The reason that I am irritated is the amount of time and money that I pored into that army and if you can't get it unlocked I'm just out!

We are working on it wessanator.

It will be easier to do the debugging for both us and ArmorGames tomorrow.

Hang in there. Nobody has lost any money or Gems on my watch.
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Boboknack

Boboknack


Posts : 375
Join date : 2014-02-09
Location : Denmark

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PostSubject: Re: Armor Games problem   Armor Games problem I_icon_minitimeSun Dec 21, 2014 8:10 am

RuneSlayer wrote:
wessanator wrote:
The more I think about the lock up it happened as I was coming out of a battle screen to the war map that is where I went to black screen and froze up.
I tried to refresh at that point but got nowhere.

The reason that I am irritated is the amount of time and money that I pored into that army and if you can't get it unlocked I'm just out!

We are working on it wessanator.

It will be easier to do the debugging for both us and ArmorGames tomorrow.

Hang in there. Nobody has lost any money or Gems on my watch.

cheers
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wessanator




Posts : 12
Join date : 2014-12-19

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PostSubject: I thank you for your diligence!   Armor Games problem I_icon_minitimeSun Dec 21, 2014 4:52 pm

It has been a hard 2.5 months to get as far as I have to be able to stay in the 20's in ranking is slipping a little with being out over the weekend.

But it is more important to me to get into my profile, so thank you.
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RuneSlayer

RuneSlayer


Posts : 3124
Join date : 2012-11-13

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PostSubject: Re: Armor Games problem   Armor Games problem I_icon_minitimeMon Dec 22, 2014 2:02 am

wessanator wrote:
The more I think about the lock up it happened as I was coming out of a battle screen to the war map that is where I went to black screen and froze up.
I tried to refresh at that point but got nowhere.

The reason that I am irritated is the amount of time and money that I pored into that army and if you can't get it unlocked I'm just out!

Problem found...

Wessanator, you were able to break the system with a total of 33k repairs... Smile

We will apply patch shortly.

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RuneSlayer

RuneSlayer


Posts : 3124
Join date : 2012-11-13

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PostSubject: Re: Armor Games problem   Armor Games problem I_icon_minitimeMon Dec 22, 2014 3:34 am

Patch applied. You should be able to log in once again wessanator.

Have fun!
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wessanator




Posts : 12
Join date : 2014-12-19

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PostSubject: GREAT and THANKS!   Armor Games problem I_icon_minitimeMon Dec 22, 2014 4:33 am

cheers You came through for me thanks!
I guess when I break something I break it! king
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RuneSlayer

RuneSlayer


Posts : 3124
Join date : 2012-11-13

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PostSubject: Re: Armor Games problem   Armor Games problem I_icon_minitimeMon Dec 22, 2014 4:49 am

wessanator wrote:
cheers  You came through for me thanks!
I guess when I break something I break it! king

You are most welcome! Have fun and check your PM!
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Juggernaut

Juggernaut


Posts : 306
Join date : 2013-05-05
Age : 26
Location : Inferno Castle

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PostSubject: Re: Armor Games problem   Armor Games problem I_icon_minitimeMon Dec 22, 2014 9:06 am

RuneSlayer wrote:
wessanator wrote:
The more I think about the lock up it happened as I was coming out of a battle screen to the war map that is where I went to black screen and froze up.
I tried to refresh at that point but got nowhere.

The reason that I am irritated is the amount of time and money that I pored into that army and if you can't get it unlocked I'm just out!

Problem found...

Wessanator, you were able to break the system with a total of 33k repairs... Smile

We will apply patch shortly.


Make the system of aether Very Happy with that it will be unbreakable lol!
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RuneSlayer

RuneSlayer


Posts : 3124
Join date : 2012-11-13

Armor Games problem Empty
PostSubject: Re: Armor Games problem   Armor Games problem I_icon_minitimeMon Dec 22, 2014 9:53 am

Juggernaut wrote:
RuneSlayer wrote:
wessanator wrote:
The more I think about the lock up it happened as I was coming out of a battle screen to the war map that is where I went to black screen and froze up.
I tried to refresh at that point but got nowhere.

The reason that I am irritated is the amount of time and money that I pored into that army and if you can't get it unlocked I'm just out!

Problem found...

Wessanator, you were able to break the system with a total of 33k repairs... Smile

We will apply patch shortly.


Make the system of aether Very Happy with that it will be unbreakable lol!

Indeed!
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