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 Problem with recently bought Ruby package

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LazyBeeHatch




Posts : 2
Join date : 2014-03-22

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PostSubject: Problem with recently bought Ruby package   Problem with recently bought Ruby package I_icon_minitimeSat Mar 22, 2014 4:41 am

I was on Olympus with a 25 day auto-collect. When Hades went live, my auto-collect disappeared, so i bought the VIP ruby package... silly move on my part, because now my auto-collect is working, but my ruby package disappeared.  I am Lazybeehatch on Hades.  
           If I can get my Ruby package back, I'm not sure what to do with the extra auto collect.
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RuneSlayer

RuneSlayer


Posts : 3124
Join date : 2012-11-13

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PostSubject: Re: Problem with recently bought Ruby package   Problem with recently bought Ruby package I_icon_minitimeSat Mar 22, 2014 5:05 am

LazyBeeHatch wrote:
I was on Olympus with a 25 day auto-collect. When Hades went live, my auto-collect disappeared, so i bought the VIP ruby package... silly move on my part, because now my auto-collect is working, but my ruby package disappeared.  I am Lazybeehatch on Hades.  
           If I can get my Ruby package back, I'm not sure what to do with the extra auto collect.

Please PM me on Monday so we can resolve this.

Thank you!
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kuba_




Posts : 451
Join date : 2013-05-26

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PostSubject: Re: Problem with recently bought Ruby package   Problem with recently bought Ruby package I_icon_minitimeSat Mar 22, 2014 7:53 am

I belive all premium bought on Hades before first or second update disappeared.
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RuneSlayer

RuneSlayer


Posts : 3124
Join date : 2012-11-13

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PostSubject: Re: Problem with recently bought Ruby package   Problem with recently bought Ruby package I_icon_minitimeMon Mar 24, 2014 4:14 am

LazyBeeHatch wrote:
I was on Olympus with a 25 day auto-collect. When Hades went live, my auto-collect disappeared, so i bought the VIP ruby package... silly move on my part, because now my auto-collect is working, but my ruby package disappeared.  I am Lazybeehatch on Hades.  
           If I can get my Ruby package back, I'm not sure what to do with the extra auto collect.

We made the refund. Smile
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LazyBeeHatch




Posts : 2
Join date : 2014-03-22

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PostSubject: Re: Problem with recently bought Ruby package   Problem with recently bought Ruby package I_icon_minitimeMon Mar 24, 2014 5:00 am

Thanks!!
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PostSubject: Re: Problem with recently bought Ruby package   Problem with recently bought Ruby package I_icon_minitime

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