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 Hero Boost, no XP

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srhank




Posts : 17
Join date : 2013-11-05

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PostSubject: Hero Boost, no XP   Hero Boost, no XP I_icon_minitimeWed Apr 09, 2014 4:33 pm

I bought the 250 gem combo boost for a new hero.  I got the items, but I did not receive the 150 XP.  See screenshot.
Hero Boost, no XP Heroaf10
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Xargos

Xargos


Posts : 295
Join date : 2013-05-13

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PostSubject: Re: Hero Boost, no XP   Hero Boost, no XP I_icon_minitimeThu Apr 10, 2014 12:27 am

hey Srhank,

Are you sure you had the right hero selected when you bought the boost pack? Could it be that another hero gained the 150 XP?
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srhank




Posts : 17
Join date : 2013-11-05

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PostSubject: Re: Hero Boost, no XP   Hero Boost, no XP I_icon_minitimeThu Apr 10, 2014 8:13 am

Xargos wrote:
hey Srhank,

Are you sure you had the right hero selected when you bought the boost pack? Could it be that another hero gained the 150 XP?

Yes, Xargos, I'm pretty certain. I have done that before, buying a boost package with the wrong hero selected. After having burnt my fingers that way, I'm careful now of having the right hero selected before buying the boost.
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srhank




Posts : 17
Join date : 2013-11-05

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PostSubject: Re: Hero Boost, no XP   Hero Boost, no XP I_icon_minitimeThu Apr 10, 2014 8:14 am

Addendum: the XP could have gone to another hero, that I cannot tell, because they have much more XP and the newly added would not be obvious. I'm just saying I was sure I had that Level 1 hero selected.
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Xargos

Xargos


Posts : 295
Join date : 2013-05-13

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PostSubject: Re: Hero Boost, no XP   Hero Boost, no XP I_icon_minitimeFri Apr 11, 2014 1:48 am

I can say for certain that bought XP went to another hero. Smile

However, I could transfer 150 XP to that level 1 hero of yours this one time to balance the frustration out. Just name a hero you wish to drain the XP from and all will be settled.

You can PM me if you wish to keep anything private of course.

Cheers,
Xargos

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srhank




Posts : 17
Join date : 2013-11-05

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PostSubject: Re: Hero Boost, no XP   Hero Boost, no XP I_icon_minitimeFri Apr 11, 2014 7:59 am

Xargos wrote:
Just name a hero you wish to drain the XP from and all will be settled.

Thanks Xargos, appreciate it. Please transfer the XP from Deks.
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Xargos

Xargos


Posts : 295
Join date : 2013-05-13

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PostSubject: Re: Hero Boost, no XP   Hero Boost, no XP I_icon_minitimeMon Apr 14, 2014 12:08 am

Everything should be ok Srhank,

please confirm that everything is ok whenever you can.

Xargos
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srhank




Posts : 17
Join date : 2013-11-05

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PostSubject: Re: Hero Boost, no XP   Hero Boost, no XP I_icon_minitimeMon Apr 14, 2014 8:39 am

Yes, everything is looking good. Thanks again, Xargos.
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